Stay connected

We can support each other to get through this. While we are limiting physical contact, it's still important we stay connected. Make a phone call, video call or send a text.


Acknowledge your feelings

It's completely normal to feel worried, stressed, anxious, scared or overwhelmed in the current situation. Talk with people you trust about your concerns and how you're feeling.


Stick to routines where possible


It helps to go to sleep and wake up at the same time, eat regularly and keep doing your chores. Try to have a regular time where you talk or catch-up with friends, colleagues and whānau.


Seek accurate information from legitimate sources

You may find it useful to limit your media intake. Seek information updates at specific times once or twice a day. Get the facts from




Keep giving

Give compliments, think about a skill you could share with your whānau, flatmates, friends, share a favourite recipe. Let people know you're there to help and tell them what help you can offer.


Check in on other people who might need help


Reaching out to others will help them and you too.


Be kind to one another


Showing you care with a simple text or call can make a big difference.


Work together

Tough times affect each of us differently and we all work through them in our own way and at our own pace. Think about where you are at and remember that others may be at different stages, When we work together we can help everyone get through.

0800 787 797

Call 0800 787 797 or text 8681, 24 hours a day, 7 days a week, to speak with a trained counsellor. All calls are free and confidential.

0800 543 354


0800 543 354 or free text 4357. 

Lifeline's mission is to reduce distress and save lives by providing safe, accessible, effective, professional and innovative services.

They receive over 10,000 calls per month from people of all ages and ethnicities who are struggling with a wide range of issues including relationship and work problems, mental health, grief, abuse, bullying and loneliness. Lifeline help an average of 8-10 people a day at high risk of suicide.

Calls to Lifeline Aotearoa are free, confidential and available 24 hours a day, seven days a week.

0800 111 757

Helps New Zealanders recognise and understand depression and anxiety. We want to reduce the impact that depression and anxiety have on the lives of New Zealanders by encouraging early recognition and help-seeking.


Talk to a trained counsellor at the Depression Helpline about how you are feeling or to ask a question.

0508 828 865


0508 TAUTOKO is a free, nationwide service available 24 hours a day, 7 days a week and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training.


If you think you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.


If you believe either you, or someone you know, is in immediate danger, please call emergency services immediately on 111.

0800 111 757  (LGBTIQ+)

Outline's trained volunteers welcome your call to discuss topics around sexual orientation, gender identity and diverse sex characteristics. They can help you find sources of trusted information, connection to community or peers, and medical or mental health services that welcome LGBTIQ+ people.


All calls and callers are confidential and anonymous. Calls are welcomed from LGBTIQ+ people, friends and whānau, or professionals who care for them. They also offer face-to-face counselling services by qualified counsellors in Auckland, or via Skype.